Senior UX Researcher; Short
New York City, Richmond County, New York, USA
Listed on 2026-06-27
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IT/Tech
UI/UX Design, Digital Media / Production, Technical Writer, Web Developer
Senior UX Researcher (Short-Term Contract, 1099)
Job Title:
Senior UX Researcher (Short-Term Contract, 1099) Hourly Rate: $90/hour Duration: 3 months, excluding Federal Holidays
Hours:
Up to 40 hours per week
Location:
100% Remote - anywhere in the Continental U.S. Some travel may be required.
We are Friends From The City, a design and technology company focused on public impact and equity. We believe that inclusive design and accessible technology are essential to a just society. Every person we hire brings a distinct perspective, and we celebrate that.
Our mission is to make digital interactions with the government simple, intuitive, and accessible. That means removing barriers like confusing user flows, inaccessible content, or language limitations that prevent people from getting what they need.
We use human-centered design, thoughtful research, and well-crafted, reliable code to build digital products that work for everyone.
About the RoleWe're looking for a senior UX researcher to support a short-term discovery project with a state government client, pending contract award. The work focuses on a complex permitting system and how people navigate it day to day.
You'll spend time understanding the current experience, documenting how the process works in practice, identifying pain points and workarounds, and translating those findings into clear recommendations for agency leadership.
The engagement is expected to last about 12 weeks, with a projected start in late July 2026.
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