Help desk Technician
Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-06-27
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for:
Omega Senior Living
Full Time, Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Network Administrator, Technical Support
Job Description & How to Apply Below
Job Details
Job Location:
WICHITA, KS 67202
Position Type:
Full Time
Job Shift: 1st Shift
General DescriptionThe main functions of this position are to manage the network and all PC related systems, process all support requests, handle all non‑Vitals support requests, and complete various projects as needed.
Essential Duties- Adheres to the policies, operating procedures, the Mission and Core Values of Omega Senior Living.
- Manage all incoming support calls and emails.
- Complete or manage completion of all networking or PC (non‑vitals) related support requests for home office and all communities.
- Monitor network (including wireless) performance and space limits, making or managing all necessary changes.
- Monitor & test backups.
- Oversee all Technical items for new building projects.
- Purchase, set up, and deploy all computer equipment for home office and all communities.
- Complete or manage completion of all networking or PC (non‑vitals) related projects.
- Manage and report on all computer inventory in home office and all communities.
- Produce and maintain policies and procedures related to company network (passwords, SLA, etc.).
- Gather, maintain and grow relationships with technology vendors.
- Continually look for cost savings opportunities related to technology.
- All other duties as assigned by the Vice President.
- High school diploma or GED required.
- Prefer bachelor degree or equivalent experience.
- Requires 2 years prior experience in network administration.
- Requires knowledge and experience in setting up, configuring, and supporting Corporate Networks.
- Requires knowledge and experience in setting up, configuring, and supporting Network Security.
- Requires knowledge and experience in Exchange Server Management.
- Requires knowledge and experience in Backup Systems.
- Requires knowledge and experience in Telecommunications.
- Require ability to read, speak, and write English clearly.
- Require attention to detail and ability to follow instructions.
- Requires knowledge and experience in setting up, configuring, and supporting Support Ticketing System.
I understand that my employment is at‑will, and I may be terminated by the facility or myself at any time with or without notice.
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