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Remote Self-Serve Support Lead; SaaS

Remote / Online - Candidates ideally in
Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    SaaS Sales
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Remote Self-Serve Support Lead (SaaS)

Jobgether is seeking a Support Self-Serve Team Lead to oversee customer support solutions in a remote-first environment. This role requires strong analytics to improve the self-serve ecosystem through AI integration and performance tracking.

Applicants should have 4+ years in the customer support field, proven self-service initiative experience, and excellent communication skills. Join a mission-driven team focused on enhancing user experience with innovative solutions.

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