CAPPS HR​/PY Reports Analyst; Remote

CAPPS HR/PY Reports Analyst (Remote)

Location:

Austin, TX

Duration: 12 Months with possible extension

The client work includes, but is not limited to, the following:

• Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
• Develop, modify, and maintain reports using People Soft reporting tools, such as:
• Query Manager / Query Viewer
• BI Publisher (XML Publisher)
• PS/Query expressions and complex joins
• Develop, modify, and maintain reports using the client provided tools such as SAP Business Objects.
• Translate business requirements into technical specifications, ensuring reports align with statewide policy, regulatory requirements, and agency-specific needs.
• Work closely with functional analysts and business owners to gather report requirements, validate logic, and ensure accuracy of data sourced from People Soft tables and views.
• Create and maintain report templates, layouts, and bursting setups (BI Publisher), ensuring consistency with statewide branding and accessibility standards.
• Analyze People Soft data structures, including table relationships, keys, and effective-dating rules, to ensure correct data extraction.
• Optimize report performance, including tuning queries, indexing recommendations, and improving runtime for high-volume statewide datasets.
• Support reporting during upgrades, patches, and project releases, including impact analysis, remediation of broken reports, and migration coordination through environments.
• Ensure data security and compliance, making sure reports respect row-level and role-based security, sensitive data handling rules, and statewide privacy standards.
• Produce documentation, such as report inventories, design specifications, data dictionaries, run instructions, and test plans.
• Participate in system testing, including UAT and regression testing, focused on data integrity and report output accuracy.
• Provide end-user support, training, troubleshooting, and resolution for reporting issues across agencies or statewide users.
• Collaborate with Managed Services Tier 3 support staff on integration points, data fixes, audit reports, and cross-module reporting needs.
• Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
• Responsible for project-level participation, including, but not limited to:
• Expansions that include additional module implementations or enhancements for agencies
• Cyclic processes such as fiscal year-end, calendar year-end, State of Texas legislative changes, federal mandates, and third-party integrations.
• Performs all duties following the client processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
• Responsible for the CAPPS HR/PY functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned. Functional configurations include, but are not limited to, People Soft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others).
• Performs all duties following the client processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
• Provides Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
• Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
• Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks. Established processes and procedures must be followed.
• Responsible for validating that only accurate data is produced, security, including multi-tenancy, is enforced, that the system performs efficiently, and that all applicable policies are enforced.
• Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
• Actively participates in the client Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
• Participates in Disaster Recovery and Upgrade Testing activities.
• Makes presentations at CAPPS User Groups and the CAPPS Steering Committee.
• Participates as directed in an annual SOC-1…