GA DOL Systems Analyst
Savannah, Chatham County, Georgia, 31401, USA
Listed on 2026-06-27
-
IT/Tech
IT Support, Desktop Support, Technical Support, Systems Administrator
Onsite Desktop Support Specialist
ONLY Local Candidates in the South Georgia area
- Savannah. Ga area. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA
A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)
Provide onsite desktop support for customers located within assigned locations.
Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
Install & support network devices providing business critical service
Perform end user data back-up and recovery ensuring attention to detail
Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
Open/document/track problem tickets escalating to appropriate work groups when required.
Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Skill
- Required / Desired
- Amount - of Experience
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
- Required
Experience with troubleshooting network connectivity issues in both LAN and WAN environments
- Required - 2 - Years
Experience imaging and deploying laptops
- Required - 2 - Years
Experience providing desktop/laptop computer hardware support
- Required - 2 - Years
Experience supporting Microsoft Outlook email client
- Required - 2 - Years
Experience supporting Microsoft Office 2013 or higher
- Required - 2 - Years
Experience supporting remote workers and troubleshooting VPN and remote technology issues
- Required - 2 - Years
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
- Highly desired - 2 - Years
A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
- Required
Experience with local and network printer troubleshooting and repair
- Required - 2 - Years
Technical support experience in a Windows 10 PC environment
- Highly desired - 2 - Years
Experience supporting Cisco VoIP phones and Jabber client
- Highly desired - 2 - Years
Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
- Required - 2 - Years
Experience in an Active Directory Domain environment.
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