Business Technical Analyst Remote
Washington, District of Columbia, 20001, USA
Listed on 2026-06-28
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IT/Tech
Technical Support, Systems Analyst, IT Consultant, IT Business Analyst
Business Technical Analyst Remote
Location
- Washington, DC
- Remote
Duration - 10+ months
Rate - DOE
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Job Description
Need a technical BSA with strong API experience and troubleshooting skills.
Review and troubleshoot incidents related to PIDS on a daily basis. Manage incident reporting in the Service Now tool. Track train information through ARROW (Mainframe) and API queries. Engage different vendors based on the issue reported by the stations. Follow up with stations regarding PIDS issues. Track and follow up with vendors and client teams until completion/closure of the incidents. Participate in PIDS 2.0 project initiation meetings.
Help team in gathering requirements for the PIDS 2.0 project. Work with internal client teams through service/technical requests.
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