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Remote Tier 1 Tech Support Specialist
Remote / Online - Candidates ideally in
Green Bay, Brown County, Wisconsin, 54301, USA
Listed on 2026-06-28
Green Bay, Brown County, Wisconsin, 54301, USA
Listing for:
Aureon
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Aureon is seeking a Tier 1 Technical Support Representative for a remote position in Wisconsin. The role involves providing telephone, e-mail, and chat support to customers, ensuring a high level of service and satisfaction.
Responsibilities include troubleshooting hardware and software issues, documenting customer interactions, and advocating for customer needs. The ideal candidate will have strong communication skills and experience in customer service, with opportunities for professional growth within the organization.
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