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Cluster Revenue Specialist ITA&Global

Remote / Online - Candidates ideally in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listing for: Smartness
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Town of Italy

Cluster Revenue Specialist ITA & Global

Your mission is to support our clients in enhancing tourism and hospitality performance by leveraging our SaaS RMS platform. You’ll act as a trusted advisor and strategic partner, helping hotels and businesses make informed decisions, adopt best practices, and achieve sustainable growth.

Main Responsibilities
  • Customer Consulting & Support:
    Engage daily with clients, understand their business context and objectives, and provide tailored consulting to improve commercial and operational performance.
  • Strategic Advisory:
    Analyze market dynamics, destination trends, and competitive landscapes to support clients in defining effective commercial and tourism strategies.
  • Platform Adoption:
    Support clients by providing strategic guidance, training, and best practices, and collaborate closely with the onboarding team to ensure effective and value‑driven platform adoption.
  • Monitoring & Reporting:
    Manage KPIs and analytical reports, identify areas for improvement, and propose innovative, data‑driven solutions to enhance overall business and tourism performance.
What We’re Looking For
  • Italian native, English professional fluency;
    German knowledge is a plus.
  • Strong communication skills—ability to clearly communicate insights, explain platform value, and translate complex data into actionable recommendations.
  • Solid background in hospitality or tourism sector, with a strong understanding of hotel operations, market dynamics, and destination strategies.
  • Consultative mindset—ability to act as a strategic consultant, build trusted relationships, and support SaaS adoption.
  • Strong analytical skills—interpret data, identify trends, and contribute to effective growth and positioning strategies.
  • Tourism consultancy experience—previous consulting roles within tourism or hospitality providing tailored insights to clients.
  • Technological proficiency—familiarity with hospitality tech ecosystems (RMS, PMS, Channel Manager, CRM tools).
What We Offer
  • Competitive salaries and bonuses.
  • Remote work with frequent opportunities to meet up.
  • Opportunity to join a top‑performing, fast‑moving travel‑tech sales team in Europe.
  • Continuous growth and challenge of the status quo, empowering innovation and learning.
  • Supportive environment where your voice matters—meetings open to new ideas and projects, regardless of seniority.
  • Technology stack that automates repetitive tasks so you can focus on customers and targets.
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