Qualitative Specialist - Consumer Insights

Qualitative Specialist

As a Qualitative Specialist, you bring a high level of qualitative expertise and craft to the Hypothesis team.

You are a senior team member who works collaboratively with the project team, has excellent moderating techniques, and plays a consultative role with clients. This person confidently leads a variety of types of qualitative methods while constantly "moderating to objectives".

Client Impact

• Act as a trusted partner to clients, and maintain strong client satisfaction
• Serve as the senior contributor to qualitative projects from kickoff to final report delivery
• Moderate a range of qualitative methods, focus groups, IDIs, ethnographies, and co-creations, both in-person and online
• Create key qualitative deliverables, such as the discussion guide, report, and executive summary that fully deliver upon research objectives
• Synthesize qualitative data into insights that align with the research objectives
• Collaboratively partner with the team on qualitative story of the deliverable including slide conceptualization
• Lead client presentations, debriefs, and calls
• Act as a mentor for other qualitative team members and the wider Hypothesis team
• Serve as a strong collaborator and thought partner when working cross functionally

Team Impact

• Contribute to company culture and champion the Hypothesis Way
• Contribute to business growth and success by delivering high quality insights
• Continuously innovate and elevate the company's qualitative approaches, methods, techniques, and use of platforms

What You Have:

• 5+ years expertise leading, moderating, and executing all qualitative methods: interviews, ethnography, focus groups, online boards, workshops
• Fieldwork experience as the lead moderator on 25+ focus groups, 50+ ethnographic interviews, and 50-75+ virtual IDIs led
• Willingness to travel for in-person qualitative fieldwork (50% in-person, 50% online)
• Comfort leading meetings and debriefs with demanding clients
• A self-directed, proactive work ethic with the ability to manage multiple projects simultaneously
• Able to anticipate potential issues with studies or handle unexpected problems, and propose efficient solutions
• Highly developed communication skills, both in writing story-driven reports and verbally communicating approaches and insights
• Experience working remotely and collaborating with a distributed team
• Experience in moderating for video-based deliverables
• Interest and experience in Hypothesis's core categories of technology, automotive, entertainment, and CPG/retail

Nice To Have's:

• RIVA credentials or formal qualitative training
• Experience in project scoping, including methodology recommendations, client consultation, and pricing
• Facilitation experience of collaborative client workshops
• Speaking or publishing experience in qualitative research conferences
• Client recommendations are always welcomed!

What We Offer:

We are premium. We embrace individuality. We are brave. We support each other. We are all empowered. We're happy when our employees are happy and we understand that everyone needs a creative and positive work environment, time to themselves to recharge, time with family, or just a night to binge on Netflix. To that aim, we've put together the kind of generous benefits package you'd expect with some extras you might not expect:

• Flexible Time Off
• Flexible work with optional office locations in Los Angeles and Seattle.
• 9 Paid Holidays
• Bonus 3-day weekends on those months we don't have a scheduled holiday
• Health, Dental, Vision
• Healthcare & Dependent Care FSA
• 401K + 5% company match
• Employee Assistance Program
• 12 weeks paid Parental Leave
• Annual stipend for the first two years of new family member's daycare.
• Monthly Internet Stipend
• New Hire Home Office Stipend

If you are someone from an under-represented group, or if you have unique talents or skillsets that make you well-suited for this position, we especially want you to apply.

Hypothesis is an Equal Opportunity Employer. We are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.