Lead Data Scientist

** Become a part of our caring community*
* You will sit at the intersection of advanced analytics and distribution strategy within a complex, multichannel environment. The Lead Data Scientist owns the analytical agenda end to end, from problem framing through executive delivery.

This is a decision science role, where the primary goal is to inform high-stakes decisions through a combination of causal inference, applied statistical and machine learning modeling, and structured analysis. Success requires the ability to connect technical work directly to strategic outcomes and deliver insights that are both defensible and applicable.

The lead designation reflects scope, ownership, visibility, and judgment. It does not include people management at this time.

** Responsibilities*
* + Define and execute the analytical framework for evaluating agent and channel performance across a multichannel distribution model

+ Design and implement predictive models supporting growth opportunity identification, customer experience, retention risk, and channel optimization

+ Conduct program evaluation using experimental and quasi-experimental methods to establish causal impact of business initiatives

+ Translate analytical findings into clear, actionable recommendations for senior leadership

+ Set and prioritize the analytical agenda independently, focusing on the highest-value questions

+ Operate effectively in a data environment that is not fully controlled or curated, maintaining rigor despite imperfect inputs

** What Success Looks Like*
* In the first 6 to 12 months, this role is expected to:

+ Deliver multiple high-impact analyses that directly influence distribution strategy, resource allocation, or growth initiatives

+ Elevate rigor in causal inference and program evaluation across key business questions

+ Become a trusted thought partner to VP and executive stakeholders on analytically complex decisions

+ Increase confidence in data-driven decision-making in areas with incomplete or ambiguous inputs

** Why This Role*
* + Direct influence on executive decision-making and business strategy

+ High degree of ownership with measurable impact on growth and performance

+ Opportunity to define how advanced analytics is applied in a complex, high-stakes environment

+ Visibility that can accelerate career progression

** Use your skills to make an impact*
* ** Required Qualifications*
* + Master's degree with 4+ years of relevant experience

+ 2+ years of project or analytical leadership experience

+ Advanced proficiency in Python (pandas, numpy, scikit-learn, stats models) and SQL

+ Strong experience with causal inference, experimental design, or quasi-experimental methods

+ Proven track record working with real-world, operational data that is incomplete or inconsistent

+ Experience structuring analyses in ambiguous environments with evolving data definitions

+ Ability to design and execute end-to-end analyses, from exploration through modeling and communication

+ Ability to operate with minimal supervision and exercise independent judgment

+ Demonstrated interest in improving consumer or customer experiences

** Preferred Qualifications*
* + PhD

+ Experience in healthcare, insurance, or other complex distribution-driven businesses is helpful, but not required

** Additional Information*
* ** WAH Internet Statement*
* To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

** Benefits*
* Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

+ Health benefits effective day 1

+ Paid time off, holidays, volunteer time and jury duty pay

+ Recognition pay

+ 401(k) retirement savings plan with employer match

+ Tuition assistance

+ Scholarships for eligible dependents

+ Parental and caregiver leave

+ Employee charity matching program

+ Network Resource Groups (NRGs)

+

Career development opportunities

** Hire Vue*
* As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain…