Remote AWS Connect & Salesforce Architect: CX & IVR Mastery
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-28
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS, IT Consultant
Job Description & How to Apply Below
Cognizant is seeking an AWS Connect & Salesforce Architect to lead the design of cloud-based contact center solutions in Raleigh, NC. Candidates should have extensive experience with AWS Connect, Salesforce Service Cloud Voice, and be capable of translating complex business requirements into technical architecture.
The role involves defining customer experience strategies, ensuring system performance, and mentoring technical teams, while also participating in agile delivery processes. The annual salary is between $130,000 and $160,000 and includes a range of employee benefits.
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