Senior Solutions Architect

Responsibilities

• Drone Deploy is looking for a Senior Solution Architect to serve as a trusted technical advisor across the customer lifecycle, helping customers design, validate, and deploy solutions that solve real-world operational challenges
• This role reports to the Senior Director of Solutions Engineering and sits within a team of technical specialists who support both pre-sales and post-sales work across complex, high-value customer programs
• You will partner closely with Sales, Customer Success, Product, Engineering, and other cross-functional teams to translate business goals, field constraints, and technical requirements into scalable solutions on the Drone Deploy platform. The role spans discovery, solution architecture, demonstrations, proof of concepts, deployments, integrations, training, and ongoing optimization
• This role is especially well suited to someone who combines consultative customer skills with strong technical depth in robotics, physical AI, AI agents, and hardware/software integrations.
• You may help customers operationalize emerging workflows involving ground robotics, docked drones, connectivity, and industrial reality capture, while also bringing field insights back into product and process improvements
• This role is expected to regularly use AI tooling to improve research, solution design, technical content creation, troubleshooting, workflow documentation, and internal enablement while maintaining sound technical practices and customer trust
• Partner with prospective and existing customers to understand business goals, operational workflows, technical constraints, and success criteria
• Architect scalable solutions that align customer needs with Drone Deploy product capabilities, implementation requirements, and long-term value
• Lead technical discovery, solution scoping, demonstrations, proof of concepts, and validation activities for complex customer opportunities
• Support deployments and implementations, including configuration, integration planning, training, troubleshooting, and optimization
• Act as the primary technical advisor in customer-facing engagements, clearly communicating risks, tradeoffs, recommendations, and next steps to technical and non-technical stakeholders
• Guide customers through hardware, connectivity, and interoperability considerations across robotics, docks, sensors, infrastructure, and software systems
• Partner with Product and Engineering to define, test, and improve emerging workflows across robotics, walkthrough AI, automation, and related reality capture use cases
• Bring structured field feedback into roadmap and product improvement discussions to improve adoption, reliability, and solution quality
• Develop playbooks, documentation, demos, and enablement assets that improve repeatability and scale across the Solutions team
• Support technical responses for proposals, RFPs, business cases, and executive-facing customer presentations
• Identify opportunities to streamline workflows and reduce operational friction through tooling, automation, and process improvements
• Mentor internal teammates on solution design, deployment practices, and field learnings

• Hybrid Workplace
  - We believe that people do best when they’re happy ther you’re happiest working from home or want to join us in the office, it’s OK with us
• Great Benefits
  - It’s important to support physical and mental well-being, so we offer the kind of benefits that help meet employee needs and those of their dependents
• Growth and Development
  - We’re in a dynamic and innovative industry and we’re committed to investing in our employees to ensure they’re growing, creating, and breaking new ground in their careers
• Work/Life Balance
  - Time away from work is important to recharge your batteries and enjoy life. We provide flexible hours and paid time off, and work with employees to support their priorities

Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience

Proficiency with Python, ROS, or similar tools used in robotics and automation integration

Demonstrated ability working with complex software platforms and integrated hardware/software…