Systems Administrator, Tier 2, Lev ; AE
Hagerstown, Washington County, Maryland, 21749, USA
Listed on 2026-06-29
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Annapolis Junction, United States | Posted on 06/25/2026
- Salary $97, / year
- City Annapolis Junction
- State/Province Maryland
- Country United States
GTSC seeks a Systems Administrator, Tier 2, Level 3.
Location: Annapolis Junction, Maryland area
Shift work
- Sat to Wed 10 PM to 2 AM
All work is on-site, in-person in a SCIF environment. This is not a hybrid or remote position.
Clearance: Top Secret SCI with appropriate polygraph.
Compensation: $97,000 to 105,000
Responsibilities- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
- Remote Assistance
- Remote Desktop
- CompTIA A+ CE
- CompTIA Network+ CE
- Privileged User
- Must Sign an NDA
- High School or GED with 20 years experience
- Bachelors Degree with 15 years experience
We believe great work starts with supporting our people. From day one, you’ll have access to generous paid time off, comprehensive benefits, and a retirement plan designed to help you plan for the future. We offer flexible and hybrid work options where possible, along with a collaborative environment that values your time, contributions, and well-being.
We are committed to your growth through ongoing training, educational reimbursement, and opportunities to advance your career. Whether you are building new skills or taking the next step, you’ll find the support you need to succeed here.
Benefits- Full-time Employees
- 11 paid holidays to support work-life balance
- Five weeks of PTO to start, accrued throughout the year
- A variety of medical, dental, and vision plans to fit your needs
- Company-paid life insurance and disability coverage options, including voluntary supplemental plans
- Generous 401(k) employer match for all employees, along with the potential for an additional discretionary employer contribution
- Flexible schedules designed to support both our employees and our clients
- Hybrid work options available for eligible roles
- Robust employee referral bonus program
- Investment in your growth through training and tuition reimbursement
We are consistently on the lookout for talented IT professionals to join our growing company! If you are interested in a fulfilling career that utilizes your professional skills and education at a company that values your expertise, helps you obtain and maintain a U.S. security clearance, and enables you to help strengthen the U.S. intelligence community, explore the opportunities GTSC has available now!
AEGARLOCHSFORD
GTSC-Talent Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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