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Hybrid​/Remote Technical Helpdesk Analyst

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: SoftPro
Full Time, Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Soft Pro is looking for a Technical Helpdesk Analyst to join our Customer Solutions team in Raleigh, NC. This role offers a hybrid working schedule with responsibilities including providing technical support for our applications and maintaining communication with customers. Ideal candidates will have excellent communication skills and strong problem-solving abilities, with at least 2 years of customer service experience.

Join Soft Pro, recognized as a top workplace, and enjoy comprehensive benefits and opportunities for growth.

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