Payroll Clerk

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The Role

The Payroll Clerk – Data Entry supports the payroll team by entering and updating payroll-related data with accuracy and timeliness. This role is essential in maintaining up-to-date records for payroll processing, assisting with garnishments, and ensuring accurate year-end payroll activities. The ideal candidate is detail-oriented, organized, and capable of handling confidential information with discretion.

This is an in-office role in Austin TX (at the Domain), five days per week with the option to work from home on Thursdays.

* This role is temporary for 15 months or as needed.

What you’ll be doing

• Precision Data Management: Execute high-volume data entry for payroll processing, ensuring 100% accuracy in internal systems with strict adherence to court-ordered deadlines.
• Compliance Specialist: Independently process and monitor wage garnishment orders while navigating complex federal, state, and local regulations.
• Life Cycle Support: Manage the integrity of employee profiles, including tax withholding changes, deductions, and direct deposit setups.
• Correspondence & Inquiry Management: Act as the primary owner for all mail-related queries. This includes the timely and accurate completion of Employment Verifications, Social Security Administration (SSA/CSA) inquiries, and state agency requests.
• Process Optimization: Proactively identify gaps in current data entry or mail handling workflows; design and implement streamlined processes to improve efficiency and reduce errors. Analyze recurring issues in garnishment workflows and propose automated or standardized solutions to the Payroll Manager.
• Policy Support: Collaborate with the Payroll Manager to draft and update payroll-level policies and standard operating procedures (SOPs) to ensure departmental alignment and compliance.
• Year-End Excellence: Provide critical support for year-end reconciliations and reporting to ensure a seamless close.
• Employee Advocacy: Serve as a professional first point of contact for payroll inquiries, delivering exceptional customer service.
• Confidentiality: Maintain the highest standards of discretion regarding sensitive employee personal and financial information.

• Experience: 1–2 years of dedicated experience in payroll, high-volume data entry, or professional administration.
• Process Improvement Mindset: Demonstrated ability to not only follow instructions but to create workflows and support the creation of formal office policies.
• Regulatory Knowledge: Familiarity with the requirements for Employment Verifications and CSA/Social Security documentation.
• Technical Literacy: Strong proficiency in Microsoft Excel or Google Sheets and the ability to learn new payroll systems quickly.
• Communication: Sharp written and verbal communication skills for cross-departmental collaboration and responding to external agency inquiries.
• Speed & Accuracy: Exceptional typing skills paired with a "quality-first" mindset.
• Reliability: Proven ability to manage deadlines and prioritize tasks in a fast-paced environment.

• System Expertise: Experience with industry-standard payroll software such as ADP, Workday, or Worklio.
• Regulatory Knowledge: Familiarity with garnishment processing or multi-state payroll environments.
• Industry
  
  Experience:
  
  Previous experience in a staffing agency or a fast-paced hourly workforce environment.

What you’ll get

• $25 hourly pay
• Employee Assistant Program
• 25 days PTO (prorated) + Birthday Off
• 8 Paid Holidays
• Duvet days (½ day off every quarter)

About Us

We’re helping people get jobs by modernising the world of temporary work. At…