Technical Program Manager, AI Transformation; Remote

Crowd Strike, Inc.

Full time

R29035

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission‑driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

This is a Technical Program Manager AI position at Crowd Strike, focused on driving the strategy, execution, and governance of Agentic AI‑powered programs across the Global Professional Services business. This role sits at the intersection of technology, Go‑To‑Market (GTM), AI Governance, Service Operations, and Productivity Efficiency — ensuring that AI initiatives are delivered with technical rigor, business alignment, a security‑first mindset, and operational excellence.

Reporting to the Director of Strategy and Strategic Programs, you will serve as a strategic program driver and cross‑functional connector — working closely with Professional Services Delivery and Operations teams, Engineering, Product, IT, Finance, Compliance, and GTM cross‑functional teams to bring AI capabilities from concept to scaled adoption that are purposeful, secure, scalable, performance‑based, and support the key business objectives of the organization.

You will bring both technical depth and program management expertise to navigate complex, ambiguous environments and deliver measurable outcomes. Scalability, accuracy, cost, interoperability, and reliability will be key success criteria.

• Own end‑to‑end program management of complex, cross‑functional AI initiatives — ensuring requirements are technically sound and well‑defined, timelines are tracked and maintained, and deliverables meet business objectives while also maintaining the highest standards of security, quality, and interoperability
• Early stage expectations are that this will be as much a hands‑on development, testing and maintenance role as it will be shaping, aligning and building the program.
• Develop and manage detailed program plans, milestones, dependencies, and resource requirements across multiple concurrent AI programs
• Lead cross‑functional working sessions, program reviews, and executive briefings with clarity, confidence, and technical credibility
• Proactively identify, assess, and manage program risks, issues, and blockers — driving resolution with urgency and transparency

• Partner with Services Consulting, Sales, Marketing, and Product teams to lead the execution of AI‑driven initiatives that accelerate revenue growth, improve customer engagement, and bring new AI capabilities to market efficiently, at scale
• Ensure GTM readiness for AI product and feature launches — coordinating across enablement, communications, and field teams to drive successful market entry

• Design, implement, and continuously mature governance frameworks for AI programs — ensuring responsible AI use, regulatory and compliance alignment, risk accountability, and stakeholder transparency
• Establish and enforce program standards, policies, and review processes that support ethical, secure, and effective AI deployment across the organization
• Partner with Legal, Compliance, and Security teams to ensure AI initiatives meet internal and external governance requirements

• Identify, prioritize, and lead AI‑powered productivity initiatives that reduce operational friction, automate manual workflows, and drive measurable efficiency gains across business functions
• Evaluate and recommend…