Atlassian​/Lifecycle Management; ALM Administrator; Remote

Power the operational backbone of a Department of Veterans Affairs (VA) platform program! As the Atlassian / ALM Administrator, you will own the full Atlassian tool stack supporting hundreds of service requests, thousands of CI/CD pipelines, and the SAFe Agile delivery engine mission‑critical VA applications.

Location:

Remote in any United States jurisdiction not excluded from this job advertisement. The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY.

Position

Description:

The Atlassian / ALM Administrator is responsible for the administration, configuration, optimization, and user support of all ALM tools, including configuring and maintaining workflows, permissions, projects, and integrations while ensuring support to SAFe Agile ceremonies, service request management, change control processes, and reporting requirements.

Minimum General

Experience:

5 years of experience administering Atlassian platforms (e.g., Jira, Confluence, Bitbucket) in enterprise environments.

Minimum Education:

Bachelor’s Degree in information technology, computer science, or related field.

Certifications:

Atlassian Certified Professional (ACP) in Jira Administration;
Bitbucket and/or Confluence certification (preferred).

• Excellent experience administering Jira including project configuration, workflow design, permission schemes, issue type hierarchies, dashboard creation, and automation rules for enterprise‑scale programs.
• Excellent knowledge of Jira plugins and integrations (e.g., Script Runner, Jira Suite Utilities (JSU), Service Level Agreement (SLA) Power Box, Planning Poker, Xray test management, Power BI reporting integration).
• Excellent experience administering Confluence including space management, permission configuration, page templates, and macros.
• Excellent experience integrating Confluence with Jira for sprint documentation and knowledge management.
• Excellent ability to configure and maintain Bitbucket repositories, branch permissions, webhooks, and Continuous Integration and Continuous Delivery (CI/CD) pipeline integrations supporting Dev Sec Ops  delivery workflows.
• Excellent experience configuring Jira Service Management for service intake, SLAs, customer portals, and automated triage supporting response requirements.
• Above average knowledge of SAFe Agile tooling requirements including Epic/Feature/Story/Task hierarchy configuration, Program Increment (PI) Planning board setup, sprint velocity tracking, and backlog management in Jira.
• Above average ability to develop Power BI reports and dashboards drawing from Jira and Confluence data sources for program management and executive reporting.
• Working knowledge of Atlassian license management, user provisioning, and multi‑factor authentication (MFA) plugin administration in a federal security environment.
• Experience supporting a federal agency.
• Excellent verbal and written communication skills.

• Assignment
  
  Location:
  
  Remote.
• Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Typing, communicating, repetitive motions.
• Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
• Inside environmental conditions with protection from outside elements.

Active Federal Civilian Public Trust clearance required. Background checks include OPM SII, DOD DCII, NAC, FBI name and fingerprint checks, credit report, employment and reference checks, law enforcement and court records checks, and education verification.

• Administers and maintains all Atlassian tools including Jira, Confluence, Bitbucket, Script Runner, JSU, Planning Poker, SLA Power Box, Xray, MFA plugins, and Power BI integrations.
• Ensures continuous Atlassian tool availability supporting 24/7 platform operations.
• Configures and maintains Jira projects, workflows, permission…