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Remote Server Support Engineer
Remote / Online - Candidates ideally in
Yankton, Yankton County, South Dakota, 57078, USA
Listed on 2026-06-30
Yankton, Yankton County, South Dakota, 57078, USA
Listing for:
Computer Generated Solutions (CGS)
Full Time, Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Unix/Linux, Windows Server
Job Description & How to Apply Below
Providing remote support for server infrastructure incidents, the full-time Server Support Engineer will troubleshoot hardware and software issues in enterprise environments, focusing on Windows Server, Linux, and VMware while collaborating with international customers.
Key responsibilities- Deliver remote L1/L2 technical support via phone, email, and chat
- Troubleshoot and analyze incidents in Windows Server, Linux, and VMware environments
- Manage and document incidents in ticketing systems while collaborating with escalation teams for complex cases
- 2-3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles, preferably in the healthcare industry
- Basic knowledge of enterprise server architecture and hardware components
- Familiarity with Windows Server administration, Linux environments, or VMware virtualization
- Experience with troubleshooting and incident management processes
- Analytical thinking and ability to work independently in a dynamic technical environment
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