Quality Assurance Testing Systems Analyst II

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™; we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• • A flexible hybrid work schedule (three days in the office, two days’ work from home)
• • Full medical, dental, and vision coverage for both teammates AND family members
• • Competitive pay and performance incentives
• • A fun, mission-focused, and collaborative team environment

The Wounded Warrior Project (WWP) QA/Testing Systems Analyst II collaborates closely with teams to develop and implement precise test cases and procedural documentation for projects. Ensuring seamless functionality of software and applications, they play a vital role in delivering defect free solutions. As a key member of the IT team, the QA/Testing Systems Analyst II executes rigorous testing procedures, identifying and documenting defects while refining quality assurance methodologies.

Together, they fortify the organization’s technological capabilities and mission.

• Translate business and functional requirements into manual test cases, ensuring database integrity, a positive user experience, and project satisfaction.
• Evaluate the intended functionality and technical architecture of new applications, providing valuable insights to development processes and analyzing documentation to ensure alignment.
• Contribute to the Knowledge Library by documenting and sharing knowledge with others to enhance customer service.
• Analyze formal test results to discover and resolve defects, bugs, errors, deployment/configuration issues, and interoperability flaws.
• Make recommendations for improvement of applications and/or systems to business partners.
• Review and analyze the effectiveness and efficiency of existing applications and systems and develop testing strategies for improving or leveraging these systems.
• Proactively troubleshoot program and system malfunctions, ensuring swift restoration of normal functioning.
• Continuously monitor and assess system performance to guarantee proper operation, while testing software performance and overseeing quality controls to maintain high standards of functionality and reliability.
• Enhance and optimize QA/Testing Analyst processes and tools, ensuring scalability and flexibility to meet organizational growth. Additionally, conduct peer reviews of QA/Testing Analysts’ efforts, offering valuable feedback and mentoring for continuous improvement.
• Develop and manage comprehensive documentation for testing and end-user procedures, ensuring clarity and consistency throughout the process, while coordinating, overseeing, and executing functional testing and end-to-end testing procedures to maintain high quality standards.
• Implement protocols to remove testing data from databases, ensuring data integrity and security.
• Effectively communicate test progress, results, and relevant information to project stakeholders and management, collaborating closely with project personnel to identify and resolve issues, ensuring seamless project progression.
• Provide expert technical support to users, addressing system-related activities related to activities.
• Advise in the evaluation and solution of highly technical and complex testing functions and features, problems, and bugs.
• Contribute to the development of change control processes and guidelines for new and existing technologies.
• Contribute to quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life cycles.
• Responsible for…