Remote Zendesk AI Automation Architect
Remote / Online - Candidates ideally in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-06-30
Rockville, Montgomery County, Maryland, 20849, USA
Listing for:
Donnelley Financial, LLC
Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
Donnelley Financial, LLC is seeking a Zendesk AI specialist to design and deploy advanced AI capabilities. This role involves identifying high-impact use cases and partnering with internal stakeholders for safe AI automation.
The ideal candidate will have 3-5 years of experience with Zendesk, including hands-on work with AI features. Responsibilities include optimizing AI experiences across channels and collaborating on governance and data flow documentation.
This position is remote, with a focus on delivering effective AI solutions in a dynamic work environment.
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