Program Manager; Remote

Overview

The Senior Technical Program Manager is responsible for overseeing the full software development lifecycle for assigned products within the low code; no code platform in support of the VA Office of Connected Care.

This position will be a fully remote position located within the United States.

• Manage the full software development process lifecycle for assigned product(s)
• Facilitate strategy and prioritization discussions
• Transform high-level vision into detailed action plans
• Appian Subject Matter Expert
• Build and maintain the product roadmap, ensuring prioritization aligns with customer needs, technical feasibility and stakeholder input.
• Collaborate with engineering, design, data, QA and operations teams to ensure product quality and delivery.
• Lead and/or support sprint planning, backlog refinement, sprint review and retrospective sessions in partnership with the development team(s).
• Ensure continuous communication across cross-functional teams to remove blockers, track progress, and maintain alignment.
• Partner with data teams to analyze product usage, optimize user experience, and define KPIs
• Use Scrum Master experience or knowledge to foster agile best practices, improve team velocity and drive execution discipline.
• Consult and coordinate with experts and cross-disciplinary teams to conduct discovery and establish clear requirements that meet user needs
• Manage multiple projects, to include planning, risk management and mitigation, training and communication, regular status reporting, and associated documentation
• Lead and participate in dynamic meetings with cross-functional teams, orchestrating discussions and ensuring clear objectives are met
• Conceptualize, analyze, and advise clients on solution options to achieve their objectives
• Work closely with strategic delivery partners, subcontractors, and vendors
• Coordinate efforts across numerous teams through frequent and effective communication

• Bachelor's with 15+ years (or commensurate experience)
• You have at least 7 years of experience applying product and/or project management principles in a healthcare and/or technical environment.
• You’ll be responsible for managing a product, or a suite of products from requirements gathering through the testing and production release cycle.
• You have helped build products or complex feature sets from the ground up, organizing efforts to incrementally deliver on product direction and goals.
• You have excellent presentation skills to include building slide decks and effective communication with executive leadership.
• You are strong in Agile Project Management methodologies and procedures.
• You are proficient in use of Microsoft Excel, Microsoft PowerPoint, and Agile Tools such as Jira.
• You have a bachelor’s degree, and preferably also a master’s and/or applicable certifications (PMP, ITIL, SAFe Agile).

Ability to obtain and maintain a Suitability/Public Trust clearance

• You can articulate the difference between product and project management and provide concrete examples of both.
• You possess strong emotional intelligence, enabling you to tailor your communication style and convey technical concepts across interdisciplinary teams.
• Prior experience working with or delivering solutions on the Appian platform.

USD $ - USD $ /Yr.

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

* Available to full-time employees

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.