Business Analyst; Remote

Business Analyst III – Innovation, Strategy, and Delivery (ISD) Division

The Colorado Department of Revenue (CDOR) seeks a Business Analyst III who will serve as a critical interface between business units, vendor-based development teams, and IT developers to design, implement, and support platforms that meet stakeholder needs. This role operates remotely and solves a range of straightforward problems using standard procedures and Agile methodology.

• Elicit and Gather Requirements: Conduct open-ended discussions, brainstorming sessions, and prototyping to gather user and business requirements.
• Translate Requirements: Convert business requirements from user interviews and workshops into technical requirements for developers.
• Manage Project Scope: Evaluate and communicate scope and system requirements to maintain processes and limit scope creep.
• Implement Agile Processes: Utilize the Agile Software Development process for requirement gathering, application development, and iterations.
• Develop Project Plans: Identify stakeholders, develop management and project plans, and monitor deliverables to ensure timely completion.
• Create Quality Assurance Plans: Review, implement, and assist in the design of Test Plans and Test Cases based on user and functional requirement specifications.
• Execute Testing: Develop and execute detailed unit, user acceptance, and regression test plans and test cases.
• Document Defects: Review reported system issues, determine if they are technical defects or training issues, and document defect reports accordingly.
• Foster Customer Relationships: Act as a liaison between business partners, managers, executives, and outside vendors to support systems and promote transparency.
• Communicate Progress: Produce reports, timelines, and graphics to deliver regular status updates to leadership and stakeholders.

• Six (6) years of progressive professional experience in business analysis or related work, including at least one of the following within those six years:
  • 1 year working with the Colorado DRIVES application in a state or county position, or
  • 1 year working with the Colorado DRIVES application in a technical or telephone support position, or
  • 1 year working with the Colorado DRIVES application as a state or county trainer.
• OR
• Education and Experience:
  • Bachelor's degree in business administration, public administration, computer science, information systems, or closely related field.
  • Two (2) years of progressive professional experience in business analysis, with at least one year during that period working with the Colorado DRIVES application in any of the above roles.
• Substitutions for the degree may be considered on a year-for-year basis based on appropriate experience.

• Additional years of:
  • Colorado DRIVES application usage experience.
  • Colorado DRIVES application technical support experience.
  • Colorado DRIVES application training support experience.
  • State of Colorado or Colorado County experience, preferably in Motor Vehicle / Driver Services.
• Additional years of demonstrated experience with:
  • Software development requirements elicitation.
  • Agile user story development and refinement, including story splitting.
  • Development feature, timeline, and scope negotiations.
  • Meeting facilitation with large, diverse stakeholder groups.
  • Testing enterprise applications.
  • Training enterprise applications.
  • Bug tracking and management.
  • Documentation of As‑Is and To‑Be business processes.
  • Vendor, team, and stakeholder relationship management.
  • Leading, collaborating, and supporting projects and strategic initiatives under tight timelines and budgets.
• Knowledge of Colorado statutes, rules, and laws and their impact on software development requirements.
• Agile, Scrum, or Business Analyst certification.

• PERA retirement benefits, including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401(k) and 457 plans.
• Medical, dental, and vision insurance coverage.
• Automatic Short‑Term and Optional Long‑Term Disability Coverage.
• Life and AD&D insurance.
• Flexible Spending Accounts (FSAs).
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family…