ServiceNow FSO Architect

Service Now FSO Architect

Fremont, California - Scheduled work from home days / Remote

Full Time

10 - 14+ years of experience in Service Now technology

Extensive experience with Service Now platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance

Service Now scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services

Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of Service Now

Experience working with Agile teams, methodologies, and tools in a virtual environment

At least 2-4 years of Service Now solution Implementation (configuration and customization) experience

Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing

Around 1-2 years of working in Service Now FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos

Strong background in solution architecture and technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)

Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions

Experience with Service Now client and server-side JavaScript and the Service Now APIs

Experience in architecting, solutioning, implementation and configuration of Financial Service Operation

Experience and expert understanding of key Service Now modules and concepts like CSDM, CMDB, Data Models, etc.

Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities

Strong understanding of ITIL and Service Management frameworks