Senior Technical Business Analyst

Senior Technical Business Analyst

Location:

Quincy, Massachusetts

Mass Health, an office of EOHHS, administers the Medicaid program and the Children’s Health Insurance Program (CHIP) in Massachusetts. Mass Health’s applications provide critical support for access to health care for some of Massachusetts’ most vulnerable individuals. The EHS Comprehensive Assessment System (e-CAS) will include the Uniform Core Assessment (“UCA”) Tool, the Child and Adolescent Needs and Strengths (“CANS”) Tool, and the Time-to-Task (“TTT”) Tool (collectively “Assessment Tools” or “e-CAS Assessment Tools”).

These Assessment Tools may be used for a variety of purposes including, but not limited to, assessing an individuals’ health and functional needs to inform clinical practice, determining clinical eligibility for certain Mass Health programs, calculating level of payment for certain Mass Health programs, and/or appropriate referrals to other Mass Health or EOHHS programs or services.

The Mass Health Information Technology Office is seeking a highly motivated Senior Technical Business Analyst with expertise in supporting full software development and data management life cycles on projects. In supporting the types of projects across Mass Health and e-CAS, the Senior Technical Business Analyst will play a critical role in ensuring the business process, technical and data architectures are well documented and maintained through strong change control.

The Senior Technical Business Analyst role will continually look to enhance these processes through discovery, diagramming, documentation, mapping, analysis, and in recommending improvements. Utilizing common IIBA Business Analysis frameworks, toolsets, and/or methods will ensure quality improvements, business continuity, and internal knowledge repository which is paramount. The Senior Business Analyst roles will grow as their knowledge of the business grows, the candidate is to acquire this needed knowledge quickly and possess excellent technical, writing, modelling, data analysis, and presentation skills.

They must have experience of working with SQL and in presenting complex problems simply to executive management. Once a trusted expert you will be called upon to participate in recommending current and future strategy for the business and technical leadership. The candidate is required to have project management experience, able to plan agenda and manage meetings, have prior experience in working within governance structures, in keeping minutes, conducting peer reviews, maintaining project risks and defects (In Excel, Jira or other tracking system), reporting on project status, in job and time estimating, and working in a matrixed but highly collaborative environment.

This position is anticipated to be a long-term engagement and is currently a hybrid remote position with the candidate able to come into the Quincy MA office when requested.

Core Business Analysis Skills

Plan and Develop (Functional Decomposition) a deep understanding of the business environment, its leadership, its business processes, its system processes, its data flows, data sources & integrations.

Manage “document” and “requirement” traceability within the business, system, data, and technical domains; through common requirement documents (BRD, TRD, DFD), and ensure proper adherence with defined EOTSS/EOHHS Policies and Standards.

Gather, document, and analyze the many data schemas and master interface control documents “sources to target” inventory all in support of the businesses data integration needs.

Lead and facilitate requirement gathering, document creation, solution design, and when required help develop appropriate user & system test scripts which require negative test scenarios.

Maintain and enforce through proper change control; the businesses document repository to ensure proper business impact and dependencies are understood when changes are required which may have business or technical impacts. Ensure changes and updates are maintained.

Present findings and/or recommendations as required to internal and external stakeholders.

Data Analysis & Mapping Skills

Provide subject-matter expertise in…