Travel Workflow Planner

Travel Workflow Planner

Rochester, New York, United States

We're looking for an organized and detail-driven Travel Workflow Planner to support daily operations by coordinating travel requests, managing booking timelines, and ensuring each step of the process runs smoothly from start to finish.

This fully remote opportunity is ideal for someone who thrives on structure, enjoys managing multiple moving parts, and takes pride in keeping workflows efficient and on track.

In this role, you'll use established systems, tools, and training to organize travel-related tasks, track progress, and maintain accurate records. You'll work independently while ensuring clear communication, timely follow-ups, and a high standard of accuracy throughout the planning process.

Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Communicate professionally via email, phone, and online chat.
• Research destinations, offers, and travel options to suit each client's needs and budget.
• Monitor progress, identify outstanding items, and follow up as needed.
• Resolve booking questions and provide solutions quickly and efficiently.
• Maintain accurate client details and booking records.
• Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
• Support efficient operations by keeping all tasks aligned and on schedule.

• Excellent communication and interpersonal skills.
• Friendly, professional manner with strong attention to detail.
• Self-motivated, organized, and able to work independently.
• Confident using computers, email, and online tools.
• Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
• Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.
• Quiet workspace suitable for client conversations.

• Fully remote work structure.
• Flexible scheduling framework.
• Structured training and ongoing support.
• Collaborative team environment.
• Access to industry-related travel benefits.