Systems Administrator II, IS&T Systems Operations

SYSTEMS ADMINISTRATOR II, IS&T Systems Operations

Boston University Information Services & Technology (IS&T) is hiring a Linux Systems Administrator II to contribute to the implementation, operation, and support of IS&T Linux‑based services. You will assess client system needs, recommend and implement technology solutions, and refine processes to ensure the availability, reliability, and responsiveness of university systems. The role reports to the Assistant Director and collaborates with multiple technology groups across campus.

It offers hybrid or remote work options and includes a rotating 24/7 on‑call rotation for critical operations and routine maintenance.

• Manage and maintain server operating systems, hardware, and core infrastructure to ensure reliability, performance, and security
• Monitor systems proactively to identify issues, trends, and opportunities for improvement
• Troubleshoot and resolve incidents, partnering with teams and vendors for timely resolution
• Provide Level 2 support for complex technical issues escalated from the Help Desk
• Participate in a 24/7 on‑call rotation to support critical operations and incident response
• Apply system upgrades, patches, and maintenance to keep environments current and secure
• Collaborate with cross‑functional teams to test, implement, and transition systems into production
• Maintain clear system documentation, standards, and recovery procedures
• Support business continuity and disaster recovery planning and testing
• Automate monitoring and operational tasks to improve efficiency and service quality
• Identify and implement process improvements to enhance system performance and reliability
• Partner with vendors to troubleshoot issues and optimize support outcomes

• 2+ years of relevant work experience or relevant post‑secondary education
• Experience with CentOS/RHEL Linux systems administration, including Linux utilities, hardware and software issues
• Experience with scripting in a Linux environment and comfortable working in the CLI
• Experience with monitoring performance, patching, backup & restore, internal firewalls, and SSL certificate management of Linux servers, and automating these tasks
• Experience installing, configuring, and upgrading Linux applications and third‑party applications; knowledge of TCP/IP LAN networking principles and application protocols (HTTP, HTTPS, SMTP, FTP)
• Experience with tools such as Configuration Management systems, Version Control Systems (e.g., git), remote assistance, image deployment, and encryption solutions

Experience with Linux virtualization and containerization technologies (VMWare, Open Shift, Kubernetes), infrastructure‑as‑code tools including Ansible and Terraform, and cloud‑native deployment practices would be advantageous.

• Time Off:
  Paid intersession break and 13 paid holidays in addition to PTO and leave policy
• Retirement:
  University‑funded retirement plan with full vesting after 2 years of eligible service
• Tuition Assistance Program:
  Competitive tuition assistance for yourself and family members

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences, and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our mission, vision, and practices remain equitable and welcoming to all.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to protected class characteristics, including natural or protective hairstyle, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Location:

Boston, MA, United States
Position Type:
Full‑Time/Regular