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Remote Technical Support Specialist: SQL & Product Expert
Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-01
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Relativity is looking for an Application Analyst in Customer Support to provide specialized technical support, engaging with customers via phone and email. This hybrid position requires strong skills in SQL and a keen understanding of the Relativity platform.
The Analyst will manage tickets, troubleshoot complex issues, and ensure accurate documentation in Salesforce. Candidates should have proven customer support experience and a commitment to service excellence.
The expected salary ranges from $54,000 to $80,000, dependent on experience and qualifications.
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