Identity and Access Management Administrator II​/Remote ( Denver

IAM Administrator II

The Identity & Access Management team is responsible for how users within an organization are given an identity, and how it is protected, which includes securing critical applications, data, and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization. Identity & Access Management involves protecting data assets and implementing processes, tools and standards to run business efficiently, and securely;

including maintaining regulatory compliance. The IAM Administrator II will be responsible for access management for state applications, systems and resources while ensuring compliance. This position is responsible for doing research and analysis for possible duplicate accounts. Responsible for going into the back end of the IAM Identity Manager system to perform daily tasks. Support development team with ticket backlog for accounts that need further verification, have incorrect data, and/or need to be transferred to different agencies.

Attending team meetings to ensure the analyst is up to date with impacts, system changes, and process changes. It is the responsibility of the IAM Administrator to manage identity and access across state systems by providing the right person, the right access at the right time. Ensure compliance with internal policies, support team standards, security, and regulatory requirements related to identity management.

Qualifications:

The Service Delivery Product Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk. Due to the importance of this position, it is expected that a person supporting IAM has great troubleshooting skills with networking and computer systems, can multitask, and work in a fast paced environment while providing excellent customer service.

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
• Experience on Identity and Access Management and the operation of identity and access processes and controls for Active Directory, Email and Collaboration Platforms and cloud based solutions.
• Previous experience with working in the back end of Identity Management systems
• Strong analytical skills/problem solving/conceptual thinking/process engineering
• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Experience in Information Technology / Information Security / Identity and Access Management
• Strong understanding of user provisioning, deprovisioning, and access control concepts
• Ability to provide customer service in a professional manner to frustrated customers

Preferred Qualifications

• Experience using Safeguard, Identity Manager, and Password Self Service.
• Experience configuring and/or customizing One Identity products; including:
  Safeguard, Identity Manager, and Password Self Service
• Experience and understanding of the following regulatory guidelines:
  Information Security Policies - Statewide (CISPs), Acceptable use policy (AUP)