Billing Systems & Process Analyst

Billing Systems & Process Analyst

Join us in Kleinostheim near Frankfurt as soon as possible in our Division Digital Factory. We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE.

In short:
We simplify mobility.

Your tasks:

Your role is divided into two major responsibilities: business analysis/ requirement engineering & expert operations.

Business Analysis:

• Analyse current billing, transaction management, and pricing processes across EMEA to identify gaps, inefficiencies, and improvement opportunities
• Translate business requirements into clear functional specifications for the new platform
• Map AS-IS and design TO-BE processes aligned with the transformation roadmap
• Facilitate workshops with business stakeholders, product teams, and the software provider to clarify needs and validate proposed solutions
• Support configuration and testing of the new system (functional testing, UAT preparation, defect analysis, regression cycles)

Expert Operation:

• Act as operational support for invoicing and transaction validation before and after xsystem go-live
• Monitor data quality and perform reconciliations between legacy and new systems during migration waves
• Participate in issue resolution: triage incidents, coordinate with IT/product teams, and validate fixes
• Contribute to harmonizing operational practices at EMEA level and enforcing standardized processes
• Support change management activities (training, communication, onboarding of local teams)

Your profile:

• Experience in business analysis, operations, pricing, invoicing, or financial systems in a high-volume environment of more than 100,000 invoices per month in the sector of telecommunication, energy, tolling or finance
• Exposure to transformation projects, system migrations, or large-scale process harmonization (preferably in an EMEA context)
• A high technical affinity and strong analytical skills are essential; experience in e-invoicing is an advantage
• Strong communication skills to engage with both business and technical stakeholders, from different geographies and management levels
• Proactive, detail-oriented, and curious, with the ability to communicate clearly and simplify complex ideas for easy understanding
• Fluency in English is required;
  German, French, or other European languages are a strong advantage

What do we offer?

• Flexible working hours:
  The optimal compatibility of family, leisure and career is a matter of course for us.
• Shopping Card:
  The Ticket Plus City Card is topped up with €50 per month for all employees.
• Mobile working:
  Whether working from home or on site in a team, flexibility is very important to us.

Please submit your application documents in English, including your salary expectations and earliest possible start date.

Your contact:

Your UTA Edenred Recruiting Team

Apply now and Vibe with us!