IT Lead Business Analyst

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, car sharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. This position will require employees to come on site to one of our St.

Louis campus locations a few times per year for meetings/events or as needed.

The Renter Solutions department has an exciting opportunity for a IT Lead Business Analyst
. The Renter Solutions department is responsible for the retention and maintenance of driver and loyalty profile information for Enterprise Mobility customers, and making this data securely available to other services, solutions, and third-party vendors. Renter Solutions applications are critical to the rental booking and fulfillment processes across our operations globally. We work closely with our business stakeholders from around the globe, for all of our brands, to make enhancements to our applications and to stay ahead in our ever-evolving global operations.

This is an exciting time to join the Renter Solutions team as our roadmap includes API evolution and modernization of our driver and loyalty programs, in addition to supporting business capabilities around core pillars of our company strategy.

As a IT Lead Business Analyst on this team, you will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and cross-system functional requirements. Here, you will evaluate business requests to determine cross-system feasibility, research and identify options, and recommend solutions that best serve business needs. You will also present information and track and respond to questions related to business standards to loyalty program stakeholders and solution area leadership.

In addition, you will participate in cross-functional acceptance testing, identify potential problems, and research opportunities to minimize complexity. You will serve as the primary interface between IT partners, Product Owners and the Renter Solutions team. As a IT Lead Business Analyst
, you will provide instruction and guidance to less senior team members on new tasks and assignments.

• Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.
• Leads the evaluation of business requests to determine feasibility; researches and identifies options; recommends solutions that best serve business needs.
• Serves as the primary interface between our business partners and the IT team; presents formal presentations to end users, stakeholders, and management.
• Leads structured walkthroughs of requirements with business and project team members.
• Leads acceptance testing to ensure client/user needs are met. Presents information regarding enhancements and tracks and responds to questions from business and IT team members.
• Identifies potential problems that may arise with new or enhanced applications; communicates how problems will affect business; recommends solutions.
• Possesses extensive knowledge of the IT environment and broad knowledge of Enterprise’s lines of business.
• Researches opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions.
• Leads change management activities, including Q&A…