Remote Service Desk Supervisor – Enterprise IT Lead
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-02
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Sikich LLP
Remote/Work from Home
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support, IT Project Manager
Job Description & How to Apply Below
Sikich LLP is looking for a Service Desk Supervisor to lead operations in supporting a large-scale enterprise environment of over 5,000 users. In this hands-on role, you will guide service desk analysts and ensure the effective resolution of incidents using ITIL best practices and tools like Salesforce.
The ideal candidate has at least 5 years of ITSM experience, strong leadership abilities, and excellent communication skills. This role is fully remote and offers competitive compensation and comprehensive benefits including health insurance, flexible time off, and a robust wellness program.
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