HubSpot CRM Specialist; Santa Barbara, CA Hybrid or Remote West Coast

Silver Air is a fast‑growing private aviation company that prioritizes technology and invests heavily in people.

• Hub Spot Administration:
  Full CRM ownership — properties, objects, pipelines, lifecycle stages, permissions, lead routing, automation, sequences, deal stages, dashboards, reporting, forecasting, data quality and governance.
• Sales Operations:
  Support Private Jet Advisors and Charter Sales with a sales process that actually works — pipeline management, lead assignment, activity tracking, opportunity management, automation and enablement.
• Marketing Operations:
  Landing pages, forms, email and drip campaigns, segmentation, lead scoring, customer journeys, A/B testing and campaign reporting – built to convert, not just to exist.
• AI Enablement:
  Bring ChatGPT, Claude and Hub Spot AI into daily workflows – prompt development, content automation, sales enablement tools and internal efficiency projects.
• Integrations & Systems:
  Connect Hub Spot to Microsoft 365, Moove Aviation, our website, scheduling tools and future platforms. Spot the next integration before it is requested.
• Reporting & Analytics:
  Executive dashboards, marketing ROI, sales funnel and conversion reporting, lead attribution, forecast reporting, and the KPIs leadership actually looks at.
• Flight Club, Aircraft Management & Charter:
  Member lifecycle and renewal campaigns, owner prospecting support, referral campaigns, luxury client communication and pipeline visibility across every commercial line of business.

• A builder, not a maintainer — you get more energy from designing a system than babysitting one.
• Curious enough to look for the next bottleneck.
• Comfortable sitting across from leadership and saying "here's what I'd fix".
• Someone who thinks like a consultant, not a ticket queue.
• Excited by AI and automation as tools to simplify, not complicate.

• Hub Spot Administration – hands‑on ownership of a live CRM instance.
• Hub Spot Certifications.
• CRM Implementation – built or rebuilt a CRM from the ground up.
• Marketing Automation – campaigns, nurture flows and lifecycle automation.
• Sales Operations – pipeline design, lead routing, sales process optimization.
• Revenue Operations – connecting sales and marketing data into one coherent system.

• Workflow automation and email marketing.
• Dashboard and reporting design.
• API integrations and Microsoft 365.
• AI tools in a commercial/sales context.
• B2B sales organizations, luxury brands or hospitality.
• Private aviation experience (a plus, not a requirement).

• Base salary.
• 5% matching 401(k) / Roth.
• Cell phone allowance.

• Fully paid health insurance – for you and your entire family.
• Mental health support.
• Travel insurance + pet insurance.
• Wellness programs and work‑life balance initiatives.
• Generous personal development and employee assistance programs.