Intern Technical; MSP

Intern Position At Kraft Kennedy

Work alongside the best minds in technology.

If you are looking for a place where teamwork, client service, integrity, excellence, continuous learning and professionalism are core values, then Kraft Kennedy may be the place for you.

Kraft Kennedy is a multidisciplinary managed services provider firm with expertise in technology and management consulting, technology strategies, application specialties, technology infrastructure, end user support, and proactive support. Combining this knowledge, our focused teams are dedicated to meeting the needs of our clients. With over 30 years' experience we have learned that the key to successful IT is to focus as much on the business needs of the client as on technology.

The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part of Kraft Kennedy's managed services offerings.

This part-time paid Intern position will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. The position is remote.

We are hiring for the following schedules:

• 1 position-Monday-Friday, 10am to 5pm eastern (29 total hours)
• 2 positions-Monday-Thursday, 11am to 7pm eastern (28 total hours)

There is some flexibility with the schedule.

You must live in one of these locations to be considered for this remote position (Kentucky, Georgia, Houston Texas area, Tennessee, Ohio, South Carolina, Illinois, North Carolina or Pennsylvania). Responsibilities:

· You will be required to learn about client environments and various technologies used therein

· You will work on environments utilizing the full breadth of cloud and on premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, Net Documents, etc

· You will work closely with infrastructure and networking equipment from vendors such as Microsoft, Broadcom, and Cisco, etc

· Tickets are assigned or scheduled by the on-duty dispatcher

· You will be required to learn about our C.L.I.E.N.T. service pillars efforts and incorporate them into your ongoing work. The pillars are that we are Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious.