Systems Infrastructure Technician; Level 3 in West

Position Overview

Our client is seeking an experienced Systems Infrastructure Technician (Level 2/3) to provide onsite support for a 4-month engagement in New York City. This role will support server builds, infrastructure projects, system deployments, hardware installations, and general data center and systems administration activities. The ideal candidate will possess strong hands-on experience with enterprise server environments, network infrastructure, and vendor coordination. This position requires a highly adaptable technical professional capable of supporting multiple infrastructure initiatives while collaborating with internal IT teams, software vendors, and business stakeholders.

Onsite (Primary) / Hybrid (Limited Remote Work Available) New York, NY 10022

4-Month Contract Anticipated Start:
Late Jul Full-Time (40 Hours per Week)

Monday - Friday 8:30 AM - 4:30 PM

Successful completion of background check required Authorized to work in the United States

The Systems Infrastructure Technician will assist with a variety of infrastructure-related projects, including server deployment, system builds, hardware installation, troubleshooting, and coordination with software vendors. This individual will work closely with IT operations teams to support ongoing initiatives and ensure the reliability and performance of critical infrastructure systems

• Build, configure, and deploy physical and virtual server environments
• Install, rack, cable, and troubleshoot Dell Power Edge servers and related infrastructure equipment
• Support operating system installations, upgrades, patching, and system configuration activities
• Assist with data center and server room operations, including hardware replacements and upgrades
• Perform system diagnostics, troubleshooting, and root cause analysis for hardware and software issues
• Coordinate with third-party software vendors during application installations, upgrades, and troubleshooting efforts
• Assist with network infrastructure activities involving Cisco switching environments
• Support infrastructure documentation, inventory management, and asset tracking
• Participate in system migration, deployment, and refresh projects
• Provide Level 2/3 technical support for infrastructure-related incidents and service requests
• Escalate complex issues when appropriate while maintaining ownership through resolution
• Follow established change management and operational procedures

• 3+ years of enterprise IT infrastructure experience
• Hands-on experience with Dell Power Edge server platforms
• Experience with Windows Server administration and server deployment processes
• Familiarity with Cisco network infrastructure, including Cisco Catalyst 9300/9350 series switches
• Experience supporting enterprise hardware installations and upgrades
• Understanding of TCP/IP networking fundamentals
• Experience working with software vendors during system implementations and troubleshooting activities
• Knowledge of Active Directory, DNS, DHCP, and general systems administration concepts
• Ability to perform hardware diagnostics and infrastructure troubleshooting

• Experience in data center or enterprise infrastructure environments
• Experience with virtualization technologies such as VMware vSphere or Hyper-V
• Familiarity with storage technologies and backup solutions
• Cisco, Microsoft, Dell, VMware, or CompTIA certifications are a plus
• Experience supporting infrastructure projects in financial services, corporate headquarters, or large enterprise environments

• Strong troubleshooting and analytical skills
• Excellent communication and documentation abilities
• Ability to work independently with minimal supervision
• Comfortable interacting with technical teams, vendors, and end users
• Organized, detail-oriented, and capable of managing multiple priorities simultaneously

• Contract (4 Months) Full-Time Level 2 / Level 3 Infrastructure Support