Technology Change Manager - A&F

Position: Technology Change Manager - A&F Co.
## Technology Change Manager - A&F Co.Apply locations:
Columbus, Ohiotime type:
Full time posted on:
Posted Todayjob requisition :
JR103206
*
* Job Description:

** The Technology Change Manager will lead change for complex, cross-functional technology initiatives (tools, data, AI). This role owns the end-to-end ADKAR lifecycle and ensures successful adoption of new ways of working by connecting change efforts to business outcomes and future-state goals.
** What Will You Be Doing?
***
* Key Responsibilities:

**** Change Planning & Execution (ADKAR)
*** Own full ADKAR lifecycle: impact, risk, communications, training, adoption
* Conduct change impact and readiness assessments
* Identify risks/resistance and execute mitigation plans
* Own training strategy and deliverables (course outlines, curriculum, and training documentation)
* Deliver all change artifacts (comms, stakeholder plans, adoption tracking)
** Agile Delivery Integration
*** Align change work to Agile lifecycle (design → build → test → release → adoption)
* Embed change activities into project plans and sprint cycles
* Partner closely with product, tech, and project teams
** Stakeholder Alignment & Communication
*** Clearly articulate the “why” behind changes
* Build alignment across business + technology stakeholders
* Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
* Drive engagement and buy-in at all levels
** Strategic Thinking & Business Alignment
*** Connect change efforts to business outcomes, operating model, and future state
* Identify adoption risks and influence solution/design improvements
* Monitor adoption metrics and adjust plans to improve outcomes
** Leadership & Influence
*** Coach leaders and teams through change
* Influence without authority across cross-functional teams
* Act as a trusted partner to both technologists and functional leaders
** What Do You Need to Bring?
**** Required Qualifications (Must-Haves)
*** Minimum 3 years of change management experience (non-negotiable)
* Proven experience executing end-to-end change (ADKAR or similar)
* Strong communication and executive storytelling skills
* Ability to build relationships and drive alignment across stakeholders
* Experience supportingenterprise technology or transformation initiatives
* Strong problem-solving and strategic thinking skills
* Ability to operate independently in a fast-paced, ambiguous environment
** Preferred Qualifications (Nice-to-Haves)
*** Change management certification (e.g., Prosci)
* Experience working in Agile / product delivery environments
* Exposure to large-scale digital, data, or AI transformations
** Success Measures
*** High adoption and effective use of new tools/processes
* Strong stakeholder alignment and positive feedback
* On-time delivery of change plans and deliverables
* Measurable improvement in adoption, engagement, and business outcomes
* Ability to proactively identify and mitigate adoption risks
** Benefits & Perks
** As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
* Incentive bonus program
* 401(K) savings plan with company match
* Annual company wide review process
* Flexible spending accounts
* Medical, dental and vision insurance
* Life and disability insurance
* Associate assistance program
* Paid parental and adoption leave
* Access to fertility and adoption benefits through Carrot
* Access to mental health and wellness app, Headspace
* Paid Caregiver Leave
* Mobile Stipend
* Paid time off and one paid volunteer day per year, allowing you to give back to your community
* Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
* Seven associate wellness half days per year
* Merchandise discount on all of our brands
* Opportunities for career advancement, we believe in promoting…