Pharmacy Technician Associate Representative - CarepathRx - US Remote

Start Date:

TBD

Schedule:

In this role you'll work 7 days on and 7 days off from Wednesday to Wednesday, working 11‑hour shifts between 4p.m. and 8a.m. EST.

The Remote Pharmacy Technician ensures continuous coverage for Pipeline Rx clients and supports pharmacists by managing order flow, triaging calls, and providing first‑level technical assistance. The role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation.

• Monitor client coverage and assist pharmacists with order processing.
• Triage and manage high‑volume client calls.
• Provide basic technical support and coordinate with IT for advanced issues.
• Contact healthcare professionals to gather clinical or demographic information needed.
• Support workflow during downtime and help secure emergency shift coverage.
• Submit nightly shift reports.

• High school diploma required; bachelor’s degree preferred.
• National pharmacy technician certification.
• 1+ year institutional and 1+ year retail pharmacy technician experience.
• Strong communication, customer service, and IT troubleshooting skills.
• Proficiency with MS Office and Google tools.

• Benefits start on Day
  1.
• 18 days of PTO within a full calendar year.
• 401(k) plan.
• Career advancement opportunities.
• Bonus eligibility through incentive plans.
• Comprehensive health benefits (medical, vision, dental, behavioral health).
• Company‑paid life insurance.
• Tuition reimbursement.
• Paid holidays.

Internet connection must be provided via cable broadband or fiber optic service with speeds of at least 10

Mbps download and 5

Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the application process, please email  for assistance. The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.