MSP Help Desk Technician II - Remote & Onsite Support
Remote / Online - Candidates ideally in
Carlsbad, San Diego County, California, 92002, USA
Listed on 2026-07-03
Carlsbad, San Diego County, California, 92002, USA
Listing for:
Staffing Management Group
Full Time, Remote/Work from Home
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Staffing Management Group is seeking an IT Help Desk Support Technician (Level
2) in Carlsbad, CA. The ideal candidate will have 2–3 years of experience in IT service desk roles, especially within an MSP environment. Responsibilities include handling escalated ticket resolutions and providing both remote and on-site support.
The technician will be deeply involved in user onboarding, server and network support, and collaborating effectively with senior engineers to elevate complex issues. This is a full-time role in a local MSP focused on providing excellent IT solutions.
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