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Senior Journey Experience Architect; Hybrid/Remote
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-04
Durham, Durham County, North Carolina, 27703, USA
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time, Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Change Management, IT Consultant
Job Description & How to Apply Below
Blue Cross and Blue Shield of North Carolina is seeking a Principal Journey Experience Owner in Durham. This role involves managing the experience lifecycle, leading transformation projects, and consulting with senior leaders to optimize customer experiences.
The ideal candidate will have over 8 years of experience in customer experience and must possess a Lean Six Sigma Green Belt or higher certification. The position offers a hybrid work model with flexibility and a competitive salary package.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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