Manager, Cybersecurity Operations

It’s fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

The Manager of Cybersecurity Operations plays a crucial role in ensuring the protection and security of critical systems and sensitive information across the organization. Reporting to the Director, Cybersecurity this role oversees key cybersecurity programs, including the Security Operations Center (SOC), Vulnerability Management, Data Loss Prevention (DLP), ensuring the confidentiality, integrity, and availability of critical assets. This role will be tasked with driving security strategies and initiatives while proactively addressing emerging cybersecurity risks.

Strong technical expertise, leadership capabilities, and a proactive approach to challenges are essential for success in this role.

• Bachelor’s degree (BA/BS) in a related discipline, or 4 additional years of related experience, required
• A minimum of 6 years of experience in infosec roles that provide a background in IT areas such as software development, infrastructure, operations, and incident response, is required
• Understanding of Artificial Intelligence (AI) concepts, including their applications, risks, and implications within cybersecurity environments
• A Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) Certification, is preferred
• Proven experience managing a SOC and implementing vulnerability management, and DLP
• Strong knowledge of cybersecurity technologies, MDR, EDR, SIEM, SOAR, Vulnerability Management tools and best practices
• Thorough understanding of SOX, CCPA, PCI, NIST, and CIS
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• Previous experience in SaaS-heavy environments and vendor management
• Deep experience with risk management, threat modeling, and vulnerability assessment
• Can lead without authority. Ability to lead, mentor, and develop a high-performing cybersecurity team, fostering a collaborative and growth-oriented environment
• Expertise in managing high-pressure, time-sensitive incidents and making quick, informed decisions under stress
• In-depth knowledge of current and emerging cyber threats, with the ability to apply advanced detection methodologies to stay ahead of risks
• Familiarity with cloud security frameworks, controls, and best practices for securing cloud environments (e.g., AWS, Azure, Google Cloud)

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs);
Fridays are optional remote work days.

• Design workflow and processes for Security Operations Center (SOC)
• Incident Response
• Vulnerability Management
• Data Loss Prevention (DLP)
• AI-Driven Security Strategy & Risk Management
• Support the growth of the infosec team while operationalizing cybersecurity initiatives to highlight improvements in posture

• Change Management
• Project Management
• Business Plan Development
• Using data to make decisions
• Communication
• Critical Problem Solving
• Delegation

• In-Office Environment:
  Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
• Must be able to collaborate in-person with occasional impromptu in-person meetings
• Office Conditions:
  Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
• Mobility:
  Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
• Hearing Requirements:
  Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
• Reading and Writing Proficiency:
  Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
• Vision Requirements:
  Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
• Technology Proficiency:
  Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
• Effective Communication:
  Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

DOE