Senior IT Case Agent - Remote & Ownership Eligible
Remote / Online - Candidates ideally in
Hadley, Hampshire County, Massachusetts, 01035, USA
Listed on 2026-07-04
Hadley, Hampshire County, Massachusetts, 01035, USA
Listing for:
Paragus Strategic IT
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Paragus Strategic IT in Hadley, Massachusetts is seeking a Senior Case Agent to tackle complex technical challenges with empathy and precision. The ideal candidate will have over 5 years of experience in IT support, focusing on networking and Microsoft 365 environments, and will mentor peers while providing exceptional client service.
This hybrid role encourages a healthy work-life balance with flexible vacation policies and offers competitive compensation ranging from $74K to $130K, along with benefits like medical insurance and a 401K matching program.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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