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Remote Wireless Help Desk Manager - Lead Tier-1
Remote / Online - Candidates ideally in
New Jersey, USA
Listed on 2026-07-04
New Jersey, USA
Listing for:
Ten4
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Ten4 is looking for a Wireless Help Desk Manager to oversee the Support Services team providing Tier-1 mobility help desk services. This fully remote position requires a minimum of 2 years’ experience managing direct reports and working with ticketing solutions. Key responsibilities include monitoring client interactions, providing team training, and ensuring customer satisfaction. The role comes with competitive pay ranging from $70,000 to $85,000 annually, depending on experience, and multiple benefits including paid time off and health insurance.
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