Senior PACS Administrator & Imaging Informatics Lead - Remote - Nationwide

Senior Pacs Administrator & Imaging Informatics Lead

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

The Opportunity

• Serve as the senior technical expert for PACS/RIS and related imaging systems across approximately 20 radiology sites and growing.
• Perform advanced troubleshooting, system configuration, DICOM/HL7 integrations, database maintenance, upgrades, and downtime procedures.
• Own escalated technical issues, system optimizations, and hands-on support for complex clinical imaging workflows.
• Participate directly in system monitoring, image archiving, DICOM routing, and performance tuning.
• Administer interface engine (Mirth Connect or equivalent), voice dictation systems, Vendor Neutral Archive (VNA), and RIS.
• Manage server administration, SQL databases, HL7 integrations, and high-availability/disaster recovery configurations.
• Support go-live activations, including overnight on-call coverage during interface activations and standby periods.
• Serve as the accountable Product Owner for all radiology imaging applications, representing the voice of clinical and operational stakeholders in all product decisions. Define and communicate product vision and priorities to vendors and internal teams.
• Maintain and prioritize the product backlog for radiology imaging systems, balancing technical debt, enhancements, and new capabilities.
• Partner with vendors to manage product roadmaps, escalate issues, negotiate feature requests, and track deliverables.
• Facilitate requirements gathering with radiologists, clinical staff, and operational leaders to drive adoption and optimization.
• Evaluate new radiology products and capabilities and make recommendations aligned with Vituity's imaging informatics strategy.
• Oversee daily radiology IT operations across all supported sites, ensuring high uptime and adherence to service level objectives (SLOs).
• Drive continuous process improvement across imaging workflows, escalation procedures, and support documentation.
• Lead or mentor PACS staff, including work assignment, knowledge transfer, and professional development.
• Coordinate with hospital IT teams, radiology leadership, vendors, and clinical stakeholders across multiple organizations.
• Manage change control processes across a distributed, multi-site clinical environment.
• Lead the PACS system selection initiative, including RFP development, vendor demonstrations, technical evaluation, and ROI analysis as product needs evolve.
• Drive implementation projects, workflow redesign, and enterprise standardization for new and existing platforms.
• Manage interface builds and integration timelines for new site onboarding.
• Contribute to budgeting, strategic planning, KPI development, and the long-term imaging informatics roadmap.
• Evaluate and recommend upgrades or replacements across the imaging technology stack

Required Experience and Competencies

• Bachelor's degree in Radiology Technology, Health Informatics, Information Technology, or a related field; or equivalent combination of education and work experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required.
• CIIP (Certified Imaging Informatics Professional) required.
• 7+ years in PACS administration experience, with strong preference for multi-site or enterprise environments required.
• Hands-on experience with one or more enterprise PACS platforms. Vituity's current operational environment includes Nova Rad (PACS), NovaRIS (RIS), Mirth Connect (interface engine), and MModal (voice dictation and reporting). Experience with these systems is a plus; experience with comparable enterprise platforms is equally valued required.
• Ability to learn and administer new enterprise PACS platforms as Vituity's radiology program grows and may expand into additional vendor systems required.
• Experience with HL7 interface engines such as Mirth Connect, Rhapsody, Cloverleaf, Inter Systems Health Share, or equivalent. Mirth Connect experience preferred.
• Experience with Vendor Neutral Archive (VNA) administration and enterprise imaging storage, including platforms such as Hyland (Acuo), IBM, Fujifilm, Sectra, or equivalent required.
• Experience supporting radiology voice dictation and reporting systems such as MModal, Nuance Power Scribe, Dolbey, or equivalent required.
• Demonstrated experience leading or participating in PACS system selection, RFP processes, or major system implementations required.
• PARCA credentials (CAPA, CPAS, or equivalent) preferred.
• Vendor-specific certifications (GE, Philips, Sectra, or equivalent) preferred.
• Experience with RIS administration and PACS/RIS integration, across multiple PACs vendor platforms preferred.
• Familiarity with a range of enterprise imaging vendor solutions is a plus. Beyond Vituity's current platforms, the radiology program may grow into additional systems such as GE Centricity,…