Sr Principal Consultant - Software - NetSuite Managed Services; ACS

Position: Sr Principal Consultant - Software - NetSuite Managed Services (ACS)
** Job Description*
* The Advanced Customer Support team of Oracle Net Suite Professional Services is seeking a senior-level consultant, ideally with Software industry experience.  This direct-hire position can be home-office based in most major US and Canadian cities, and requires up to moderate travel, as appropriate.

Oracle Net Suite is reinventing the engagement model for our growing installed base of valued Customers.  Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud annual recurring revenue (ARR) -- that provides functional and technical ERP sustainment to drive continuous Net Suite improvement and value.  Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading Suite Review methodology.

With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in North America to meet demand.  If you have a passion for helping Customers unlock the potential of their Net Suite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

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* Responsibilities include:

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* + Participate in the identification and documentation of customer's Net Suite value gaps using our proprietary Suite Review methodology

+ Participate in driving the approach to remediate gaps, and consensus with the Customer of same

+ Work with customers to remediate highest priority gaps

+ Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team

+ Define detailed functional requirements for automations and integrations to Net Suite

+ Work with TS team to design and unit test automations and integrations

+ Perform quality reviews of deliverables developed by other team members

+ Continue to increase product knowledge and pursue relevant certifications

+ Collaboration with other ACS teams, including Technical, Product, Sales, Horizontal (NSAW, NSPP, etc)

+ Follow essential internal business processes aligned toward delighting our Customers

** Preferred Qualifications include:*
* + 6+ years of overall relevant domain experience in one or more of Net Suite's core vertical markets

+ Strong Net Suite ERP experience

+ 2+ years external consulting role experience with sustained C-suite interactions

+

Experience with defining requirements for complex customizations and integrations

+ Proven custom development analysis, design, and testing skills

+ Strong communication skills

+ Knowledge and experience with Suite Projects, Advanced Revenue, Suite Billing and other advanced accounting processes

+ Ability to evolve Customer business processes based on leading practices

+ Passion for driving Customer satisfaction

+ Project and/or team leadership experience

+ Finance and/or Accounting professional and/or academic background a plus

+ Net Suite ERP Consultant or other relevant product certifications a plus

+ Ability to use a team of people with a broad range of functional, process, organizational change, and technical skills

+ Ability to synthesize information into a coherent story, strategic vision, and implementation roadmap

+ Travel Requirement:  Modest to moderate, as appropriate

** Responsibilities*
* Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members.  Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

Disclaimer:

** Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.*
* Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy () .

** Range and benefit information provided in this posting are specific to the stated locations only*
* CA:
Hiring Range in CAD from: $93,900 to $143,900 per annum.

US:
Hiring Range in USD from: $87,000 to $187,000 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience,…