Director of Technology; Remote from

Director, Technology

The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional pod teams that partner directly with agencies to design, deliver, and continuously improve services that work for Coloradans. Good government depends on technology that works. And OIT exists to make that true for every Coloradan. The State of Colorado is seeking a Director, Technology to help build the next generation of public services.

We're looking for people who want to do the best work of their careers in service of the public.

The Director, Technology is the Leader in OIT's agency service model. You will determine the appropriate approach in working with OIT and Agency executives in aligning and implementing OIT and agency business needs. This position operates proactively as a strategic partner, embedding in agency planning before problems surface, rather than reactively as a service provider. You will build credibility with agency leadership quickly and maintain it through demonstrated delivery.

The role oversees technology used to support all aspects of any supported agency's technology needs and collaborates with agency leadership as a strategic partner to provide in-depth technical expertise in support of business decisions.

What you'll do...

• Communicate and translate between technology initiatives and mission requirements with senior agency stakeholders, including Executive Director, CFO, and program leads.
• Facilitate discussions with agency stakeholders and operational staff to identify competing priorities and elicit clear decisions.
• Develop and maintain a living technology roadmap that is focused on agency priorities, which can be shifted to meet changing needs.
• Oversee advisory teams as a matrixed leader coordinating agency technology portfolios.
• Monitor vendor contract performance in terms of agreed outcomes and escalate failure to deliver on standards.
• Identify, assess, and communicate technology risk effectively to non-technical agency leaders.
• Understand and align OIT services with customer expectations to achieve high satisfaction.
• Develop outcome-based performance agreements with agency stakeholders that define success in terms of mission impact and constituent benefit, not system availability or ticket volume.
• Drive compliance with enterprise architecture standards (EA), while maintaining focus on agency missions and program needs; flag exceptions and engage OIT's EA function.
• Implement user centricity, agile, product ownership, modular procurement, and continuous delivery at conceptual and operational levels.
• Work with cross-functional teams at agency and OIT to efficiently navigate State governance and procurement laws, considering factors such as SOO vs SOW, as well as T&M Structures.
• Develop, drive, and hold staff accountable to team expectations tied to outcomes rather than activity metrics.
• Conduct regular 1:1s and performance conversations that are developmental and coaching-oriented, which provide direct, honest feedback and accountability to team members. Build an environment where team members surface problems early rather than hiding them.
• Provide proactive intervention to mitigate issues arising from workload, skill-gaps, etc., that are not dependent upon performance review cycles.
• Conduct human resource management activities such as developing performance plans, and approving performance reviews; oversee disciplinary/corrective, and separation actions.
• Coordinate with the OIT HR team to drive recruitment and selection processes that consider user-centered outcomes, and candidate experience.

What you bring...

• Ability to speak credibly to an agency's Executive Director, CFO, and program leads, to translate between technology and mission. This includes the ability to identify, assess and communicate technology risks to non-technical audiences.
• Ability to navigate complex political dynamics, while maintaining focus on outcomes.
• Ability to influence agency program staff and political leadership through collaboration and complex relationship management.
• Ability to develop and maintain a multi-year roadmap that aligns…