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Remote Tier I Service Desk Technician | Veteran-Focused
Remote / Online - Candidates ideally in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-07-05
Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation’s Veterans. You will assist users with mobile device setup, application support, and troubleshooting for various platforms.
This fully remote role requires strong technical knowledge and a commitment to service excellence. Responsibilities include managing support tickets in Service Now and providing guidance to users in need of technical assistance.
The position has a competitive salary range of USD $45,000.00 - USD $47,500.00 per year and offers various employee perks such as EAP, corporate discounts, and flexible work environments.
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