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Remote Help Desk Technician – CMS Support
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-05
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Maximus
Full Time, Remote/Work from Home
position Listed on 2026-07-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Maximus is seeking a Helpdesk Technician to provide remote technical support for the Centers for Medicare & Medicaid Services. This position is ideal for candidates with a high school diploma and 0-1 years of experience in customer support.
Key responsibilities include diagnosing issues, assisting users remotely, and maintaining accurate documentation. Strong analytical skills and excellent communication are essential for success in this role.
The role is fully remote, and candidates must be available Monday-Friday from 10:00 AM to 6:30 PM EST.
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