Remote Analyst: SLA & Channel Master
Remote / Online - Candidates ideally in
Elko, Elko County, Nevada, 89801, USA
Listed on 2026-07-06
Elko, Elko County, Nevada, 89801, USA
Listing for:
ProPivotal
Remote/Work from Home
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Pro Pivotal is looking for a Real-Time Analyst to support customer service operations in a fast-paced environment. This remote position requires monitoring live call, message, and email channels, ensuring SLA performance, and producing hourly reports.
Ideal candidates possess 1-2 years of relevant experience, strong understanding of SLAs, and excellent communication skills. Enjoy a job that makes real-time decisions and coordinates with internal and offshore teams while working late Pacific time hours.
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