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Remote Customer Success Engineer II — SaaS

Remote / Online - Candidates ideally in
South Naperville Area, Will County, Illinois, 60564, USA
Listing for: RegScale
Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Engineer II — SaaS Support

Reg Scale is seeking a Customer Success Engineer II to join our team. This remote role focuses on providing Tier 1 and Tier 2 technical support to customers while enabling broader customer success initiatives. Candidates should have 2–4 years in technical support, strong troubleshooting skills, and familiarity with SaaS products.

The role requires clear communication, the ability to manage multiple tickets, and a willingness to learn about cybersecurity and compliance. Reg Scale offers a dynamic work environment that supports professional growth.

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