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IT Service Desk Lead: Hybrid & Incident Resolution
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-07
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
DIT EBS
Full Time, Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
DIT EBS in North Carolina is seeking a qualified professional to lead a technical resource team. The successful candidate will manage incidents and problems, ensuring timely resolutions while evaluating incoming IT service desk tickets based on business impact.
The role requires a Bachelor's degree in computer science or a related field, along with experience in technical troubleshooting and project leadership. Eligible for hybrid remote work per state policy.
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