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Remote Head of Service Design & Strategy

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    Product Designer, UI/UX Design, IT Consultant
Salary/Wage Range or Industry Benchmark: 168000 - 231000 USD Yearly USD 168000.00 231000.00 YEAR
Job Description & How to Apply Below

Humana is seeking a Director of Service Design to lead and define service design strategy across initiatives. This role involves creating service blueprints and journey maps, alongside mentoring designers to evolve the service design culture within the company.

The ideal candidate will have over 10 years of experience in service design and a strong background in collaborating with cross-functional teams. Occasional travel may be required for training or meetings.

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